Career Opportunities

Community Care employs approximately 50 people in Lake, Mendocino, and Sonoma counties. We’re seeking individuals who are friendly, team-oriented, and looking to make a difference in their community. We offer part and full-time positions, competitive salaries, and excellent benefits. For more information, please contact our HR Department at (707) 468-0314 ext. 102 or email HR@CCMC1.org.

Disclaimer: We are an equal opportunity employer. Community Care does not discriminate and will take measures to ensure against discrimination in employment, recruitment, advertisements, compensation, termination, promotions, and other conditions of employment against any employee or job applicant on the bases of race, ethnicity, gender, gender identity, religious preferences, disabilities, sexual identity/orientation, age, creed, color, or national origin.

All Community Care employees are required to pass State and Federal Department of Justice background checks before the start of employment.

Current Openings

Last update:
May 14, 2026
Ukiah - MSSP
Social Work Care Manager (SWCM)

Supervisor: MSSP Program Director
FLSA Class: Non-Exempt
Hours: M-F, 8:00 a.m. – 5:00 p.m.; 40 hrs./wk.
Wage Range: $25.52-$27.89

Position Description

The Care Manager is responsible for the physical, environmental, psychological, and social evaluation of the MSSP client, and for the development and delivery of needed services to promote safety and independent living.

Education and Experience

Possession of a Bachelor’s or Master’s degree in social work, nursing, psychology, counseling, rehabilitation, gerontology, sociology, or related field, plus two years of experience working with the elderly.

Required Knowledge, Skills, and Abilities
  • Ability to relate to the frail elderly in a caring and non-judgmental manner
  • Ability to understand the psychosocial/medical needs of the elderly in order to formulate an integrated, creative, cost-effective Care Plan
  • Ability to communicate effectively in oral and written form
  • Ability to exercise sound judgment in problem solving
  • Ability to network, develop and maintain positive working relationships with community agencies, service providers, and the health care team.
  • Knowledge of medically oriented social work
  • Ability to organize time and set priorities
  • Ability to interview and assess client’s needs
  • Ability to interpret eligibility requirements of community/state social service programs to clients and families
  • Develop creative cost-effective care plans and conduct follow-up monitoring of the plan.
  • Ability to assess homes for safety and handicap modifications.
  • Ability to read and interpret documents and procedure manuals.
  • Be able to work in stressful situations.
  • Be able to transport supplies and equipment to client homes.
  • Be able to respond to occasional job demands which extend beyond the usual work day.
  • Be able to work with individuals with communicable diseases.
  • Maintain the boundaries of a professional relationships with clients.
  • Must be able to write routine reports and correspondence.
  • Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form.
  • Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals. Ability to use a calculator a must.
  • Demonstrates attention to detail.
  • Ability to cultivate and maintain cohesive working relationships with coworkers.
  • Works well in group problem solving situations
  • Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions.
  • Writes clearly and informatively; edits work for spelling and grammar; able to read and interpret written information.
  • Must be able to operate a computer, related equipment and software.
  • Ability to manage time and tasks in order to meet strict deadlines while maintaining quality of work.
Roles and Responsibilities

The SWCM must evaluate the potential client as a total person and identify the functional limitations that impede independent living. This position is responsible for the follow activities:

  • Conduct in-depth assessments and reassessments covering psychosocial, rehabilitation, and environmental concerns.
  • Refer clients to special consultants to provide detailed evaluations and recommendations to improve the client’s functional level.
  • Consult with NCM
  • Collaborate in the development of the care plan.
  • Conduct follow up and monitoring of client’s needs and care plan.
  • Case recording and reporting.
  • The duties of this position include, but are not limited to the above responsibilities. This job description is not permanent and serves as a guideline that can normally be expected to change when appropriate. 

From time to time, employees are asked to perform duties and handle responsibilities that are not in their job descriptions.  If, over the months, the new duties and responsibilities remain a significant part of the assignment, the job description is changed.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations will be made to enable individuals with disabilities to perform these functions provided those accommodations pose no danger or threat to the employee, staff, clients, vendors, etc., or create undue hardship for the agency or its staff.

While performing the duties of this job, the employee is required to have ordinary ambulatory skills sufficient to visit other locations, and the ability to stand, walk, stoop, kneel, crouch, and manipulate (lift, carry, move) light to medium weights of 10-50 pounds. Requires good hand-eye coordination, arm, hand, and finger dexterity, including ability to grasp, and visual acuity to use a keyboard. The employee frequently is required to sit for long periods of time, reach with hands and arms, talk and hear. Ability to operate a motor vehicle in order to visit other sites, and run errands.

Work Environment

The workspace for the Social Work Care Manager is located in a private office. Frequent interruptions from fellow staff members and clients is expected. The sound level is generally low to moderate. Frequent travel to perform essential functions of the job is to be expected. The Social Work Care Manager is required to take occasional trips to other sites and outside the County to attend training, department meetings, and attend agency events.

Additional Requirements
  • All employees must pass a State and Federal Live Scan background check before the start of employment.
  • All employees of Community Care must carry minimum state required automobile insurance.
  • Community Care is an equal opportunity employer and makes employment decisions based on merit. Agency policy prohibits unlawful discrimination based on race, color, creed, marital status, sexual orientation, gender identity, age, national origin or ancestry, physical or mental disability, medical condition, gender, pregnancy or any other consideration made unlawful by Federal, State or local laws.
  • Community Care is an at will employer. Employment with Community Care is for an indefinite period of time and is subject to termination by the employee or Community Care, with or without cause, with or without notice, and at any time.
Ukiah - SLS
Direct Support Professional

Supervisor: SLS Program Director
FLSA Class: Non-Exempt
Hours: M-F, 8:00 a.m. – 5:00 p.m.; 40 hrs./wk.
Wage Range: $17.49-19.68

Position Description

The purpose of the Supported Living Service is to provide the supports necessary to enable persons with developmental disabilities to live in independent homes, and to participate to the maximum extent possible in the community.  The staff oversees the system of support services and care necessary to help SLS clients establish and maintain an independent, productive and satisfying a lifestyle as possible.

Education and Experience

EDUCATION & EXPERIENCE

Experience in dealing with persons with developmental and physical disabilities in work and/or in family situations.  The ability to communicate effectively and respectfully with persons with developmental disabilities. High school diploma or equivalent required.  Possession of training and/or experience in health and safety precautions, housecleaning, shopping, meal planning and preparation, personal care, cleaning, bathing, and grooming.

Required Knowledge, Skills, and Abilities

• Ability to read and interpret documents and procedure manuals.
• Must be able to write routine reports and correspondence.
• Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form.
• Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals. Ability to use a calculator a must.
• Demonstrates attention to detail.
• Ability to cultivate and maintain cohesive working relationships with coworkers.
• Works well in group problem solving situations.
• Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions.
• Writes clearly and informatively; edits work for spelling and grammar; able to read and interpret written information.
• Must be able to operate a computer, related equipment and software.
• Ability to manage time and tasks in order to meet strict deadlines while maintaining quality of work.

Roles and Responsibilities

Job duties will vary with individual needs, and may include the following:
• Personal care and assisting with activities of daily living.
• Housecleaning and laundry.
• Shopping, meal planning and preparation with the client.
• Accompaniment to medical appointments.
• Planning and assistance with recreation, in the home and in the community.
• Supervision, in the home and in the community.
• Creating documentation of support and services delivered to clients.
• Maintain adherence to regular work schedule.
• Report regularly to supervisor regarding client issues.
The Direct Support Professional are required to use their private vehicle to transport clients for the purposes described above. Mileage reimbursement will be afforded under these conditions at the prevailing CCMC rate.
• The duties of this position include, but are not limited to the above responsibilities. This job description is not permanent and serves as a guideline that can normally be expected to change when appropriate.
• From time to time, employees are asked to perform duties and handle responsibilities that are not in their job descriptions. If, over the months, the new duties and responsibilities remain a significant part of the assignment, the job description is revised.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations will be made to enable individuals with disabilities to perform these functions provided those accommodations pose no danger or threat to the employee, staff, clients, vendors, etc., or create undue hardship for the Agency or its staff.
While performing the duties of this job, the employee is required to have ordinary ambulatory skills sufficient to visit other locations, and the ability to stand, walk, stoop, kneel, crouch, and manipulate (lift, carry, move) light to medium weights of 10-50 pounds. Employee must be able to travel to client’s homes, and carry any necessary equipment. Requires good hand-eye coordination, arm, hand, and finger dexterity, including ability to grasp, and visual acuity to use a keyboard. The employee frequently is required to sit for long periods of time, reach with hands and arms, talk and hear. Ability to operate a motor vehicle in order to visit other sites, and run errands required.

Work Environment

The workspace for the Direct Support professional is located in a shared office space. Frequent interruptions from fellow staff members and clients is expected. The sound level is generally low to moderate. Frequent travel to perform essential functions of the job is to be expected. The Direct Support Professional is required to take occasional trips to other sites and outside the County to attend training, department meetings, and attend agency events.

Additional Requirements

• All employees must pass a State and Federal Live Scan background check before the start of employment.
• All employees of Community Care must carry minimum State insurance coverage on vehicles used for work.
• Community Care is an equal opportunity employer and makes employment decisions based on merit. Agency policy prohibits unlawful discrimination based on race, color, creed, marital status, sexual orientation, gender identity, age, national origin or ancestry, physical or mental disability, medical condition, gender, pregnancy or any other consideration made unlawful by Federal, State or local laws.
• Community Care is an at will employer. Employment with Community Care is for an indefinite period of time and is subject to termination by the employee or Community Care, with or without cause, with or without notice, and at any time.

Clearlake - MSSP
Case Aid

Supervisor: MSSP Program Director
FLSA Class: Non-Exempt
Hours: M-F, 8:00 a.m. – 5:00 p.m.; 40 hrs./wk.
Wage Range: $19.10-20.87

Position Description

The Care Management Aide will provide office and care management support to the Care Management Team and liaise with CCMC Administrative Staff. Position is responsible for providing effective, efficient, and courteous interaction between program participants, Care Management Team, program vendors and others. They will perform quality control and ensure the highest level of accuracy and efficiency in all details relating to participants, their files, and program requirements. Provides office and telephone reception. Performs other related duties as required.

Education and Experience

EDUCATION & EXPERIENCE

EDUCATION & EXPERIENCE
Two years minimum clerical/administrative/reception duties. Experience working with the public in private business, or directly with clients in a health/social services program. Past experience in work requiring attention to detail, such as quality control or processing statistical data, is essential. High school graduate with courses in business/administrative skills. College courses in health/social sciences preferred. Knowledge of medical terminology highly desirable.

Required Knowledge, Skills, and Abilities

• Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form.
• Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals. Ability to use a calculator a must.
• Ability to cultivate and maintain cohesive working relationships with coworkers and supervisors.
• Work well in group problem solving situations. Willing to step out of traditional daily tasks in order to help the group succeed.
• Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions.
• Writes clearly and informatively; edits work for spelling and grammar; able to read and interpret written information.
• Type minimum 35 words per minute with high accuracy.
• Excellent computer skills. Basic understanding and familiarity with Microsoft Word and Excel. Experience with relational databases and data entry desired.
• Knowledge of office practices and procedures, including office reception.
• Ability to manage time and tasks in order to meet strict deadlines while maintaining quality of work.
• Ability to organize, establish priorities, compile statistical data, and perform quality control.
• Ability to organize record keeping systems.
• Ability to work without immediate supervision and ability to maintain strict confidentiality.
• Ability to manage time and tasks in order to meet strict deadlines while maintaining quality of work. Able to prioritize tasks based on time-sensitivity in order to meet deadlines.
• Knowledge of office practices and procedures, including office reception.

Roles and Responsibilities

• Answer the phone, relay messages, and occasionally schedule appointments or (if requested) call to cancel appointments for Care Managers.
• Perform monthly contacts, home visits, and deliver items to clients’ homes as needed/assigned.
• Document all participant contact (including monthly contact calls, call attempts, voicemails left, etc.) and any paperwork sent to participants, or returned from participants, in progress notes within 24 hours.
• Document all Critical Incident Reports (CIRs) in progress notes and submit CIR form to supervisor within 24 hours of participant reporting event/incident.
• Make purchases for participants under supervision and approval of Care Manager. Complete all work orders and expenditure reports within 24 hours of purchase and give to Supervising Care Manager for signature.
• Assess participant charts and Care Managers’ paperwork for accuracy and content as well as implementing program policies and procedures to ensure on-going compliance of requirements established by the CDA.
• Update participant information, including contact information, demographics, documentation, and assessments into Filemaker and EZ Data databases.
• Prepare, process, and report on potential participant’s Inquiry/Referral forms. Gather information as assigned for a Pre-Screen. Report anyone that passes the Pre-Screen and are to be added to the waiting list to the Supervising Care Manager within 24 hours.
• Establish and monitor participant eligibility for MSSP services. Run Medi-Cal eligibility as requested.
• Advise participant’s physician of acceptance into MSSP. Request participant medical records from hospitals as requested by Care Manager or Nurse. Request ONS prescriptions from participant’s PCP as requested by Care Manager.
• Prepare Screen packets, initial assessment packets, and welcome packets as needed and in a timely manner. Monitor MSSP Enrollment Checklist and notify Supervisor if anything is missing.
• Prepare reassessment packets for Care Managers for the current month’s scheduled reassessments by the 1st of each month.
• Quality control participant assessments and reassessments. Ensure they are complete and processed correctly according to the MSSP manual and office procedures.
• Act as participant/vendor point of contact for transportation and other miscellaneous client needs.
• Assist Supervisor/Program Director with Utilization Reviews, data management, and contract reports.
• Send Termination Letters, Notice of Action and “Right to Appeal” procedures to terminated and ineligible participants, as appropriate. Document in progress note of date sent.
• Send welcome packet, application, AUDPHIs, and Care Plans to participants. Document in Progress Notes when sent and when received. Notify Care Manager of any outstanding unsigned documents that have not returned in a timely manner.
• Send waitlist letters to potential participants as requested by Supervisor.
• Send greeting, sympathy, birthday cards, etc. to clients as appropriate.
• Update key dates for participants no later than 2 business days before the end of each month.
• Complete end of month reports including active participant list, monthly gains and losses report, and key dates. Submit by the 1st of the following month to Fiscal, Care Managers, and Supervising Care Manager.
• Submit all required paperwork to terminate/enroll a participant to Fiscal in a timely manner.
• Print and file progress notes by the 15th of each month for the month prior.
• Review and edit co-worker’s progress notes as assigned and within timeframe. Complete all appropriate suggested edits to own notes before 10th of each month for the month prior.
• File paperwork in client charts on a weekly basis.
• Monitor and request any needed office supplies from Supervisor to order on or around the 15th of each month.
• The duties of this position include, but are not limited to the above responsibilities. This job description is not permanent and serves as a guideline that can normally be expected to change when appropriate.
• From time to time, employees are asked to perform duties and handle responsibilities that are not in their job descriptions. If, over the months, the new duties and responsibilities remain a significant part of the assignment, the job description is changed.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations will be made to enable individuals with disabilities to perform these functions provided those accommodations pose no danger or threat to the employee, staff, clients, vendors, etc, or create undue hardship for the agency or its staff.
While performing the duties of this job, the employee is required to have ordinary ambulatory skills sufficient to visit other locations, and the ability to stand, walk, stoop, kneel, crouch, and manipulate (lift, carry, move) light to medium weights of 10-50 pounds. Requires good hand-eye coordination, arm, hand and finger dexterity, including ability to grasp, and visual acuity to use a keyboard. The employee frequently is required to sit for long periods of time, reach with hands and arms, talk and hear. Ability to operate a motor vehicle in order to visit other sites, and run errands.

Work Environment

The workspace for the Case Management Aide’s workspace is located in a heavy traffic area. Frequent interruptions from both fellow staff members and clients by phone or in person is expected. The sound level is generally low to moderate. Frequent local travel to run office errands, and deliver items to client’s homes is to be expected. The Case Management Aide is required to take occasional trips outside the County to attend training, department meetings, and agency events.

Additional Requirements

• All employees must pass State and Federal Live Scan background check before the start of employment.
• All employees of Community Care must carry the minimum automobile liability insurance required by California state law on vehicles used for work.
• Community Care is an equal opportunity employer and makes employment decisions based on merit. Agency policy prohibits unlawful discrimination based on race, color, creed, marital status, sexual orientation, gender identity, age, national origin or ancestry, physical or mental disability, medical condition, gender, pregnancy or any other consideration made unlawful by Federal, State or local laws.
• Community Care is an at will employer. Employment with Community Care is for an indefinite period of time and is subject to termination by the employee or Community Care, with or without cause, with or without notice, and at any time.

Client Service Coordinator
Clearlake - CCHAP

Supervisor: CCHAP Program Director
FLSA Class: Non-Exempt
Hours: Up to 32 hrs./wk.
Wage Range: $19.41-$24.59

Position Description

The Client Service Coordinator is responsible for providing Case Management for HCP and HOPWA clients as well as providing Case Aide support in the MCWP program. This position coordinates client activities in the Drop-In Center as well as assists the Program Director in planning fundraising events. In addition, assist with pantry shopping and maintaining food hygiene.

Education and Experience

Two to five years of administrative work and/or experience working in human services with diverse populations, and social needs. Strong computer skills and interpersonal skills required. Experience in fundraising is preferred.

An Associate’s Degree in psychology, or social work, or two years’ experience in the field of health and human services or equivalent combination of education and experience.

Required Knowledge, Skills, and Abilities

• Ability to read and interpret documents and procedure manuals.
• Must be able to write routine reports and correspondence.
• Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form.
• Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals. Ability to use a calculator a must.
• Demonstrates attention to detail.
• Ability to cultivate and maintain cohesive working relationships with coworkers.
• Works well in group problem solving situations
• Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions.
• Writes clearly and informatively; edits work for spelling and grammar; able to read and interpret written information.
• Must be able to operate a computer, related equipment and software.
• Ability to manage time and tasks in order to meet strict deadlines while maintaining quality of work.

Roles and Responsibilities

• Perform intakes as well as bi-annual reassessments for the HIV Care Program (HCP).
• Assist clients with applying for HOPWA services for emergency housing and utility assistance as guidelines and supervisor direct.
• Accurately interpret and dispense financial assistance guidelines for HOPWA and HIV Care Program as directed by funding source guidelines as well as cost avoidance criteria.
• Assist with pick up of food for the pantry as scheduled.
• Assist with the Food Pantry, Hygiene Closet, and cleaning supplies as scheduled.
• Assist HIV Care Program clients with housing and financial management plans to increase their level of independence and stable housing, and decrease the need for emergency services.
• Track client access to services and provide Program Director with data for contract reports and annual reviews. Enter HCP/HOPWA eligibility paperwork into HCC within 24 hours.
• Assess Waiver client charts and case managers’ paperwork for accuracy and content as well as implementing program policies and procedures to assure on-going compliance of requirements established by the Office of AIDS.
• Assist Program Director with data management, contract reports, and annual audits.
• Process case managers’ client paperwork, complete quality assurance forms, and update work status.
• Print and distribute progress notes for case managers to sign on the 10th of each month.
• Update client information, including demographics, documentation, and log services into HCC within 14 days of provided services.
• File paperwork in client charts on a weekly basis.
• Create a monthly newsletter to be ready for distribution by the 12th of each month.
• Assist clients with individual supportive services and insurance eligibility as needed.
• Distribute and log transportation and nutritional vouchers from the 15th to the end of the month and enter encounters with clients daily into progress notes and HCC.
• Assist Program Director in planning and executing fundraising activities.
• Enter case management units of service into HCC for HCP, Waiver, and HOPWA.
• Provide targeted counseling, referral services, linkage to care, health education and literacy training that enable clients to navigate the HIV system of care.
• Educate clients living with HIV/HCV about transmission of the illness and how to reduce the risk of transmission.
• Provide information about available medical and psycho-social support services, counseling on how to improve health status and reduce the risk of HIV transmission to others.
• Data entry into HCC for all clients served and services offered through Early Intervention Services.
• Oversee purchases for office and clients.
• Coordinate client and other volunteer activities for the Drop-in Center.
• The duties of this position include, but are not limited to the above responsibilities. This job description is not permanent and serves as a guideline that can normally be expected to change when appropriate.
• From time to time, employees are asked to perform duties and handle responsibilities that are not in their job descriptions. If, over the months, the new duties and responsibilities remain a significant part of the assignment, the job description is changed.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations will be made to enable individuals with disabilities to perform these functions provided those accommodations pose no danger or threat to the employee, staff, clients, vendors, etc., or create undue hardship for the agency or its staff.
While performing the duties of this job, the employee is required to have ordinary ambulatory skills sufficient to visit other locations, and the ability to stand, walk, stoop, kneel, crouch, and manipulate (lift, carry, move) medium weights of 50-60 pounds. This position requires frequent lifting, carrying, and moving. Requires good hand-eye coordination, arm, hand and finger dexterity, including ability to grasp, and visual acuity to use a keyboard. The employee frequently is required to sit, reach with hands and arms, talk and hear. Ability to operate a motor vehicle in order to visit other sites, and run errands.

Work Environment

The workspace for the Client Service Coordinator is located in a heavy traffic area. Frequent interruptions from both fellow staff members and clients by phone or in person is expected. The sound level is generally low to moderate. Upkeep and maintenance of the Food Pantry and Drop in Center make this a physically active and demanding position. Frequent local travel to pick up inventory for the pantry, client potlucks, office errands, and to transport items to client homes, are to be expected. The Client Service Coordinator is required to take occasional trips outside the County to attend training, department meetings, and agency events.

Additional Requirements

• All employees must pass State and Federal Live Scan background check before the start of employment.
• Must possess Food Handler’s card within 30 days of employment.
• All employees of Community Care must carry the CA minimum bodily injury liability insurance on vehicles used for work.
• Community Care is an equal opportunity employer and makes employment decisions based on merit. Agency policy prohibits unlawful discrimination based on race, color, creed, marital status, sexual orientation, gender identity, age, national origin or ancestry, physical or mental disability, medical condition, gender, pregnancy or any other consideration made unlawful by Federal, State or local laws.
• Community Care is an at will employer. Employment with Community Care is for an indefinite period of time and is subject to termination by the employee or Community Care, with or without cause, with or without notice, and at any time.

Clearlake - MSSP
Nurse Care Manager

Supervisor: MSSP Program Director
FLSA Class: Non-Exempt
Hours: 32 hrs./wk.
Wage Range: $36.20-$40.75

Position Description

MSSP uses a team approach to case management. The Nurse Care Manager is responsible for the health evaluation of the client and development and delivery of health-related services to promote independent living. The Nurse Care Manager (NCM) will work closely with a Social Work Care Manager to assess needs, and to plan, coordinate and monitor care.  The NCM must also maintain open communication and cooperative working relationships with other case management team members.  The NCM is a liaison between MSSP and the medical community.

Education and Experience

RN certificate and current California License.  A minimum three (3) years of general nursing experience with experience in public health nursing or related field.  Experience in assessment and/or the care of the elderly is also required..

Required Knowledge, Skills, and Abilities

• Strong understanding of gerontological principals, including medication effects on older adults.
• Ability to perform comprehensive assessments addressing medical, cognitive, functional, psychosocial, and environmental needs.
• Knowledge of common psychological and medical conditions affecting the elderly to support effective care planning.
• Ability to assess home environments for safety risks and needed modifications.
• Ability to work safely with clients who have communicable diseases.
• Ability to relate to frail elderly clients with compassion, respect, and non-judgment.
• Sensitivity to client rights, preferences, and individual needs.
• Ability to maintain appropriate professional boundaries.
• Effective communication with physicians, discharge planners, home health providers, social workers, caregivers, and community agencies.
• Ability to clearly convey complex or sensitive information in both oral and written form.
• Ability to build cooperative, cohesive working relationships and function effectively within a multidisciplinary team.
• Strong group collaboration and problem-solving communication skills.
• Ability to evaluate and interpret client health needs and communicate findings to staff and service providers.
• Sound judgment and practical reasoning in decision-making.
• Strong attention to detail.
• Ability to organize time, set priorities, and manage multiple tasks under strict deadlines.
• Ability to write clear reports, assessments, and routine correspondence.
• Ability to read and interpret documents, procedures, and written instructions.
• Ability to follow instructions presented in written, oral, or diagram form.
• Proficiency with computers, software applications, and related equipment.

Roles and Responsibilities

      The NCM must evaluate the potential client as a total person and identify the functional and health limitations that impede independent living. The NCM is responsible for the following activities:
• Conduct in-depth assessments and/or reassessments covering medical, health, and rehabilitation concerns.
• Work with physicians and other health professionals.
• Consult with SWCM.
• Collaborate in the development of the care plan.
• Identify and develop support systems for the client.
• The duties of this position include, but are not limited to the above responsibilities. This job description is not permanent and serves as a guideline that can normally be expected to change when appropriate.
• From time to time, employees are asked to perform duties and handle responsibilities that are not in their job descriptions. If, over the months, the new duties and responsibilities remain a significant part of the assignment, the job description is changed.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations will be made to enable individuals with disabilities to perform these functions provided those accommodations pose no danger or threat to the employee, staff, clients, vendors, etc., or create undue hardship for the agency or its staff.
While performing the duties of this job, the employee is required to have ordinary ambulatory skills sufficient to visit other locations, and the ability to stand, walk, stoop, kneel, crouch, and manipulate (lift, carry, move) light to medium weights of 10-50 pounds. Requires good hand-eye coordination, arm, hand, and finger dexterity, including ability to grasp, and visual acuity to use a keyboard. The employee frequently is required to sit for long periods of time, reach with hands and arms, talk and hear. Ability to operate a motor vehicle in order to visit other sites, participants, and run errands required.

Work Environment

The workspace for the NCM is located in a private office. Frequent interruptions from fellow staff members and clients is expected. The sound level is generally low to moderate. Frequent local travel to run errands and perform essential functions of the job is to be expected. The NCM is required to take occasional trips to other sites and outside the County to attend training, department meetings, and attend agency events.

Additional Requirements

• All employees must pass a State and Federal Live Scan background check before the start of employment.
• All employees of Community Care must carry the state minimum liability insurance on vehicles used for work.
• Community Care is an equal opportunity employer and makes employment decisions based on merit. Agency policy prohibits unlawful discrimination based on race, color, creed, marital status, sexual orientation, gender identity, age, national origin or ancestry, physical or mental disability, medical condition, gender, pregnancy or any other consideration made unlawful by Federal, State or local laws.
• Community Care is an at will employer. Employment with Community Care is for an indefinite period of time and is subject to termination by the employee or Community Care, with or without cause, with or without notice, and at any time.
• Must hold a current and valid Registered Nurse (RN) License in California.

Santa Rosa - CCHAP
Case Management Aide

Supervisor: CCHAP Program Director
FLSA Class: Non-Exempt
Hours: M-F, 8:00 a.m. – 5:00 p.m.; 40 hrs./wk.
Wage Range: $18.54-$20.26

Position Description

The CCHAP Case Aide will provide administrative support to the CCHAP Case Management Staff. Tasks will include: maintaining client information and binders, answer phone lines, and front door greetings. This job includes considerable client and inter-agency contact. The CCHAP Case Aide needs to develop and maintain good professional relationships with clients and staff. The Case Aide is also responsible for tracking client status, entering data into ARIES, and other data tracking systems. Distributes gas and food vouchers to clients monthly.

Education and Experience

Two years administrative work, and work or volunteer experience working in human services with diverse populations and social needs.

Required Knowledge, Skills, and Abilities
  • Ability to read and interpret documents and procedure manuals.
  • Must be able to write routine reports and correspondence.
  • Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form.
  • Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals. Ability to use a calculator a must.
  • Demonstrates attention to detail.
  • Ability to cultivate and maintain cohesive working relationships with coworkers.
  • Works well in group problem solving situations
  • Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions.
  • Ability to type 35 wpm with a high degree of accuracy.
  • Writes clearly and informatively; edits work for spelling and grammar; able to read and interpret written information.
  • Must be able to operate a computer, related equipment and software.
Roles and Responsibilities
  • Log client information (including demographics and documentation) and services into ARIES database.
  • Process case managers’ client paperwork, complete chart quality assurance forms, and update work status.
  • Update client contact information.
  • Oversee purchases for office and clients.
  • Print and distribute progress notes to the case managers by the 10th of each month.
  • File paperwork into client charts in on a weekly basis.
  • Answer phone, relay messages and occasionally assist in booking appointments for Case Managers.
  • Assist clients with paperwork, make referrals, and support clients using a Harm Reduction model.
  • Create monthly newsletter.
  • Assist Program Director with data management and contract reports.
  • Assist clients with paperwork, make referrals and support clients using a Harm Reduction model.
  • Distribute and log transportation and nutritional vouchers.
  • Assist with maintenance and cleanliness of building and all associated equipment.
  • The duties of this position include, but are not limited to the above responsibilities. This job description is not permanent and serves as a guideline that can normally be expected to change when appropriate.
  • From time to time, employees are asked to perform duties and handle responsibilities that are not in their job descriptions. If, over the months, the new duties and responsibilities remain a significant part of the assignment, the job description is changed.
Physical Demands

The workspace for the Case Aide is located in a heavy traffic area. Frequent interruptions from fellow staff members and clients is expected. The sound level is generally low to moderate. Frequent local travel to run errands and perform essential functions of the job is to be expected. The Case Aide is required to take occasional trips to other sites and outside the County to attend training, department meetings, and attend agency events.

Work Environment

The workspace for the Case Aide is located in a heavy traffic area. Frequent interruptions from fellow staff members and The workspace for the Social Work Case Manager is located in a semiprivate office. Frequent interruptions from fellow staff members and clients is expected. The sound level is generally low to moderate. Frequent travel perform essential functions of the job is to be expected. The Social Work Case Manager is required to take occasional trips to other sites and outside the County to attend training, department meetings, and attend agency events.

Additional Requirements
  • All employees must pass a State and Federal Live Scan background check before the start of employment.
  • All employees of Community Care must carry the state minimum liability insurance on vehicles used for work.
  • Community Care is an equal opportunity employer and makes employment decisions based on merit. Agency policy prohibits unlawful discrimination based on race, color, creed, marital status, sexual orientation, gender identity, age, national origin or ancestry, physical or mental disability, medical condition, gender, pregnancy or any other consideration made unlawful by Federal, State or local laws.
  • Community Care is an at will employer. Employment with Community Care is for an indefinite period of time and is subject to termination by the employee or Community Care, with or without cause, with or without notice, and at any time.
Santa Rosa - CCHAP
Social Work Case Manager

Supervisor: CCHAP Program Director
FLSA Class: Non-Exempt
Hours: 32-40/week 80-100% FTE
Wage Range: $25.52-$27.89/hr Starting, DOE

Position Description
The Case Manager reports to the Program Director and will work closely with the case management team. This includes coordinating closely with the Nurse Case Manager, Social Work Case Manager, and Case Aide. The Social Work Case Manager will confer with the Program Director about complicated client cases. The Social Work Case Manager will submit data on a timely basis to the CCHAP Case Management Secretary for reporting purposes. The Case Manager is responsible for case management and benefits advocacy to people with living with HIV/AIDS in Mendocino County.
Education and Experience
Possession of a Bachelor’s or Master’s Degree from an accredited school of social work, psychology, counseling, or sociology, and two years of casework experience are the standard qualifications. Individuals with HIV experience preferred.
Required Knowledge, Skills, and Abilities
  • Must relate well to clients in a caring but non-judgmental manner.
  • A good understanding of the psychosocial/medical needs of these clients is required in order to formulate an integrated, comprehensive care plan.
  • Effective verbal and written communications
  • Strongly defined sense of professional boundaries.
  • Effective analytical and problem-solving skills and ability to exercise sound judgment in decision making.
  • Ability to work collaboratively and harmoniously with the CCHAP team.
  • Ability to network and develop relationships with community agencies, service providers and the medical community.
  • Excellent time management and prioritization skills.
  • Ability to interview, assess clients’ needs and to provide supportive counseling to clients and their support systems.
  • Ability to take direction and work with minimal supervision.
  • Ability to read and interpret documents and procedure manuals.
  • Must be able to write routine reports and correspondence.
  • Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form.
  • Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals. Ability to use a calculator a must.
  • Demonstrates attention to detail.
  • Ability to cultivate and maintain cohesive working relationships with coworkers.
  • Works well in group problem solving situations
  • Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions.
  • Writes clearly and informatively; edits work for spelling and grammar; able to read and interpret written information.
  • Must be able to operate a computer, related equipment and software.
  • Ability to manage time and tasks in order to meet strict deadlines while maintaining quality of work.
Roles and Responsibilities
  • Complete psychosocial assessments covering psychological, social and environmental concerns, including evaluation of mental status.
  • Develop a monthly care plan with the Nurse Case Manager.
  • Identify and develop support systems for the client.
  • Maintain confidential client records and reports on a timely basis, i.e., progress notes on each significant client visit or contact.
  • Visit each client on a regular basis, including gathering information for reporting to the State Office of AIDS.
  • Conduct interagency and/or family conferences as necessary to serve the best interest of the client.
  • Assist client to obtain entitlements including insurance, Medi-Cal, Medicare, IHSS, and other benefits.
  • Provide client advocacy and find resources for clients as needed.
  • Assist client to obtain appropriate health care, i.e., arranging for transportation to medical appointments, physician referral, dental referral, and other services.
  • Provide psychosocial intervention/counseling.
  • Provide death and dying counseling for clients and bereavement counseling for the client’s family and support system.
  • Network with community agencies, service providers, etc.
  • Travel required between worksites and to clients homes.
  • Other duties as assigned by the Program Director.
  • Regular attendance is required.
  • The duties of this position include, but are not limited to the above responsibilities.  This job description is not permanent and serves as a guideline that can normally be expected to change when appropriate.
  • From time to time, employees are asked to perform duties and handle responsibilities that are not in their job descriptions.  If, over the months, the new duties and responsibilities remain a significant part of the assignment, the job description is changed.
Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations will be made to enable individuals with disabilities to perform these functions provided those accommodations pose no danger or threat to the employee, staff, clients, vendors, etc., or create undue hardship for the agency or its staff.

While performing the duties of this job, the employee is required to have ordinary ambulatory skills sufficient to visit other locations, and the ability to stand, walk, stoop, kneel, crouch, and manipulate (lift, carry, move) light to medium weights of 10-50 pounds. Requires good hand-eye coordination, arm, hand, and finger dexterity, including ability to grasp, and visual acuity to use a keyboard. The employee frequently is required to sit for long periods of time, reach with hands and arms, talk and hear. Ability to operate a motor vehicle in order to visit other sites, and run errands required.

Work Environment

The workspace for the Case Aide is located in a heavy traffic area. Frequent interruptions from fellow staff members and The workspace for the Social Work Case Manager is located in a semiprivate office. Frequent interruptions from fellow staff members and clients is expected. The sound level is generally low to moderate. Frequent travel perform essential functions of the job is to be expected. The Social Work Case Manager is required to take occasional trips to other sites and outside the County to attend training, department meetings, and attend agency events.

Additional Requirements
  • All employees must pass State and Federal Live Scan background check before the start of employment.
  • All employees of Community Care must carry the California State minimum for bodily injury liability insurance on vehicles used for work.
  • Community Care is an equal opportunity employer and makes employment decisions based on merit. Agency policy prohibits unlawful discrimination based on race, color, creed, marital status, sexual orientation, gender identity, age, national origin or ancestry, physical or mental disability, medical condition, gender, pregnancy or any other consideration made unlawful by Federal, State or local laws.
  • Community Care is an at will employer. Employment with Community Care is for an indefinite period of time and is subject to termination by the employee or Community Care, with or without cause, with or without notice, and at any time.
Ukiah - All Programs
Board Member

Location: Ukiah (or via Zoom)
Hours: 2 hours per month (varies)
Compensation: Volunteer Position

Position Description

The Community Care Management Corporation (CCMC) Board of Directors is soliciting applications for new volunteer Board members.

CCMC was established as a 501(c) (3) on October 29, 1984 in Mendocino County. The primary purpose of this organization is to provide social and health care support services to the vulnerable community members in our region so that they may live independently, safely, and with dignity in their own homes. We predominantly serve the elderly, intellectually disabled adults, and people living with HIV/AIDS, who reside in Lake, Mendocino, and Sonoma Counties. We are seeking experienced and energetic individuals with professional knowledge in the areas of:

  • Non-profit management
  • Healthcare
  • Social work
  • Behavioral health
  • Finances
  • Law
  • Policy making
  • Fundraising

Board members must live within our three service counties.

CCMC’s Board of Directors is currently composed of several local professionals of various disciplines who represent Lake, Mendocino and Sonoma Counties. The Board of Directors meets monthly on the 3rd Thursday of the month from 12:00 noon to 2:00 p.m. at Community Care’s main office, located at 301 S. State St. in Ukiah. Meetings are also available via Zoom for your convenience.

Please click here to download an application. Please submit an application to hr@ccmc1.org.

Contact Us

If you have questions or need more information, please don’t hesitate to call our Human Resources Department at the number below.

Legal Notice: In compliance with State and Federal laws, Community Care does not discriminate against clients, employees, interns or volunteers based on age, marital status, medical conditions, AIDS/HIV status, mental or physical disabilities, national origin or ancestry, pregnancy, race or color, religion, sex/gender, gender identity or gender expression, sexual orientation, veteran or military status, or genetic information.